Privacy Policy
1 Policy Scope
DesignSpace is committed to protecting the privacy of individuals who interact with us. This Policy applies to the personal information we collect and use for our purposes (i.e., as a “data controller”). We provide this Policy to explain the ways in which we collect, use, and share personal information about individuals who:
Website Visitors
- Visit or interact with our websites, including www.designspaceagency.com and the other websites that DesignSpace operates and that link to this Policy (collectively, “Websites”).
Users
- Subscribe to any of our plans located on any of the Websites (our “Services”) through a Subscription Account.
Attendees
- Attend or register to attend events which we organize or co-organize.
For purposes of this Policy “Websites”, shall refer collectively to www.designspaceagency.com, and the other websites that DesignSpace operates and that link to this Policy, the term “Services” shall refer to any of our plans located on any of the Websites. The term “Subscriber” refers to an individual or legal entity that has agreed to an applicable agreement between you and any member of DesignSpace relating to access and use of our Services (“Services Agreement”), including an individual representing the Subscribing company. The term “Account” refers to a DesignSpace account or instance created by or on behalf of a Subscriber within the Services. The term “Users” shall refer to the individuals authorized to use our Services through a Subscriber’s Account.
In providing our Services, we may process certain personal information on behalf of our Subscribers as a “data processor”. In such cases, Subscribers to our Services act as data controllers. Such Subscribers are solely responsible for establishing privacy policies for and ensuring compliance with all applicable laws and regulations, agreements, or other obligations, relating to the processing of personal information of individuals who use the Subscriber’s instance of our Services. If you are an individual who uses a Subscriber’s instance of our Services, then except as otherwise noted in this Privacy Policy, the processing of your personal information will be subject to the Subscriber’s privacy practices, and you should contact that Subscriber for assistance with any requests or questions relating to the processing of your personal information.
2 Personal Information You Provide
In this Policy, “personal information” means information relating to an identified or identifiable natural person. An identifiable person is one who can be identified, directly or indirectly, including by reference to an identification number or to one or more factors specific to his/her physical, physiological, mental, economic, cultural, or social identity.
Account and Registration Information
If you are a Subscriber, we must process certain personal information about you such as first name, last name, IP address, email address, phone number, and, if applicable, credit card information to provide our Services (collectively “Account Information”), and name or alias for each of your Users. We may request documents to verify this information, such as a copy of your government-issued identification or photo, and we may authenticate it against third-party databases or request a credit report. By voluntarily providing us with this information, you represent that you are the owner of such personal information or are otherwise authorized to provide it to us; specifically, if you as a Subscriber provide us information related to the User, you represent that the User has not objected to such processing. We use a third-party intermediary to manage credit card processing.
User Information
We collect certain information automatically from Users through cookies and other tracking technologies when they use a Subscriber’s Account, subject to the applicable law’s consent requirements. We use this information to improve our services. In relation to all of the information that Users voluntarily provide when working in a Subscriber’s Account, the Subscriber is the data controller, and we are a data processor.
3 Personal Information Automatically Collected
Cookies and Other Tracking Technologies
We and our authorized sub-processors use cookies and other information-gathering technologies for a variety of purposes. We also use cookies and other browser features that allow persistent or session storage on a user's device. These technologies may provide us with your personal information, information about devices and networks you utilize to access our Websites, and other information regarding your interactions with our Websites. We utilize persistent Cookies to save your registration ID and login password for future logins to the Websites and to track your compliance with our marketplace policies. We also utilize session ID Cookies to enable certain features of the Websites, to better understand how you interact with the Websites and to monitor aggregate usage by Users and web traffic routing on the Websites. Unlike persistent Cookies, session Cookies are deleted from your computer when you log off from the Websites and then close your browser. You can instruct your browser, by changing its options, to stop accepting Cookies or to prompt you before accepting a Cookie from the Websites. If you do not accept Cookies, however, you may not be able to use all portions of the Websites.
Logs
As is true with most websites and services delivered over the internet, we gather certain information and store it in log files when you interact with our Websites and Services. This information includes internet protocol (IP) addresses as well as browser type, internet service provider, URLs of referring/exit pages, operating system, date/time stamp, information you search for, locale and language preferences, identification numbers associated with your devices, your mobile carrier, and system configuration information. Occasionally, we connect personal information to other information gathered in our log files as necessary to improve our Websites and Services. In such a case, we would treat the combined information in accordance with this Policy. In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this type of information in order to increase our Websites' functionality and user experience and to detect suspicious activity. These third-party service providers have their own privacy policies addressing how they use such information.
Session Replay Scripts
On our Services, we may also use session replay scripts provided by third-party analytics service providers to better understand our users’ needs and to optimize our Services and user experience. These website analytics tools provide us session recordings of your activities on the Services, form analytics, feedback campaigns, and similar features and functionalities, including to assist in website debugging and customer service matters. Our session replay script providers may record your clicks, mouse movements, scrolling, form fills (keystrokes) in non-excluded fields, and other metadata such as IP address or device type.
Do Not Track
Some Internet browsers, like Internet Explorer, Firefox, and Safari, include the ability to transmit “Do Not Track” or “DNT” signals. Since DesignSpace does not track Users over time and across third-party websites to provide targeted advertising, we, therefore, do not respond to DNT signals. Third parties cannot collect any other personally identifiable information from DesignSpace unless you provide it to them directly.
We Do Not Collect Protected Health Information
DesignSpace is not a HIPAA Business Associate and, therefore, is not HIPAA-compliant and should not be used to store any protected health information (“PHI”). You agree that uploading or storing any documents containing PHI would be a violation of our Terms of Use.
We Do Not Request Unsolicited Personal Information
To safeguard against the identity theft practice known as “phishing”, we do not, and will not, at any time, request your credit card information, account ID, login password, or national identification numbers in a non-secure or unsolicited e-mail or telephone communication. We advise you to promptly report any email or telephone communication purporting to be from us in which such information is attempting to be collected. For more information about phishing, visit the Federal Trade Commission’s website at consumer.ftc.gov.